FIKRE, K.; AREFAINE, W. Assessment of Counterproductive Work Behavior in Service Delivering Employees: The Case of Ethiopian Electric Utility. African Journal of Leadership and Development, [S. l.], v. 4, n. 2, p. 16–32, 2019. DOI: 10.20372/ajold.2019.4.2.2. Disponível em: http://journals.epsu.edu.et/index.php/ajold/article/view/108. Acesso em: 12 jan. 2026.